Refund policy
Return & Refund Policy
At Forisae, we are committed to providing high-quality everyday essentials. If you are not completely satisfied with your purchase, we’re here to help.
Returns
We accept returns within 30 days from the date your order is delivered.
To be eligible for a return:
- Items must be unused, unworn, and in original condition
- Items must include all original tags and packaging
- Proof of purchase (order number or confirmation email) is required
We do not offer final sale items — all products are eligible for return within the stated period.
Free Return Shipping
We offer free return shipping on all eligible returns.
- A prepaid return label will be provided after your return request is approved
- Returns must be shipped using the provided label
No Restocking Fees
We do not charge any restocking fees for returned items.
Refunds
Once your return is received and inspected:
- You will be notified of the approval or rejection of your refund
- If approved, your refund will be processed to your original payment method
Refund timeline:
- Processing time: 5–10 business days after approval
- Your bank or payment provider may take additional time to post the refund
Exchanges
If you would like to exchange an item (e.g., size or color), please contact us and we will assist you with the process.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
We will resolve the issue promptly at no additional cost to you.
How to Start a Return
To initiate a return, please contact us with your order details:
Email: Contact@Forisae.shop
Phone: +1 406-983-0645
Please include:
- Your order number
- The reason for your return
Contact Information
Forisae
116 N 3rd St, Las Vegas, NV 89101, United States